School-Level Questions/Concerns - Richland School District One

Academics

Grades
Curriculum
Student Progress
Classroom Behavior
Student Discipline

Step 4

The District Ombudsman may be contacted for any Step 2 or Step 3 issues or concerns. However, parents should first consider exhausting assistance at Steps 1-3 before contacting the Ombudsman.

The Ombudsman assists in exploring options and empowers parents and guardians to advocate for their students' education, themselves, and for a positive climate conducive to teaching and learning.

The Ombudsman also facilitates conversations and/or meetings to resolve issues as appropriate.

Note: The Ombudsman does not intervene when the parties are involved in legal or administrative proceedings, mandate or alter policies, make binding decisions, or serve as the appeal process.

Step 4:
District Ombudsman
Basil Harris
Basil.Harris@RichlandOne.org
(803) 231-7612

Athletics

Policy
Performance
Playing Time
Eligibility

The District Ombudsman may be contacted for any Level 2 or Level 3 issues or concerns. However, parents should first consider exhausting assistance at Steps 1-3 before contacting the Ombudsman.

The Ombudsman assists in exploring options and empowers parents and guardians to advocate for their students' education, themselves, and for a positive climate conducive to teaching and learning.

The Ombudsman also facilitates conversations and/or meetings to resolve issues as appropriate.

Note: The Ombudsman does not intervene when the parties are involved in legal or administrative proceedings, mandate or alter policies, make binding decisions, or serve as the appeal process.

Step 4:
District Ombudsman
Basil Harris
Basil.Harris@RichlandOne.org
(803) 231-7612

Step 5

Step 6

Step 7

Class Schedules

Step 1

Step 2

Step 3

Step 4

The District Ombudsman may be contacted for any Step 2 or Step 3 issues or concerns. However, parents should first consider exhausting assistance at Steps 1-3 before contacting the Ombudsman.

The Ombudsman assists in exploring options and empowers parents and guardians to advocate for their students' education, themselves, and for a positive climate conducive to teaching and learning.

The Ombudsman also facilitates conversations and/or meetings to resolve issues as appropriate.

Note: The Ombudsman does not intervene when the parties are involved in legal or administrative proceedings, mandate or alter policies, make binding decisions, or serve as the appeal process.

Step 4:
District Ombudsman
Basil Harris
Basil.Harris@RichlandOne.org
(803) 231-7612

Step 5

Step 6

Step 7

Customer Service

General Question/Concern or Not Sure Who to Contact

(803) 231-7000

info@RichlandOne.org

Facilities

Buildings
Grounds
Environmental

Step 1

Step 2

Contact the following for issues not resolved at Step 1.

Step 2:
Coordinator of Facilities Management
Christopher Lampkin
Christopher.Lampkin@RichlandOne.org
(803) 231-7018

Coordinator of Environmental Services
Yolanda George
Yolanda.George@RichlandOne.org
(803) 231-7019

Executive Director of Facilities Management Services
Melvin Henry
Melvin.Henry@richlandone.org
(803) 231-7015

Step 3

The District Ombudsman may be contacted for any Step 1 or Step 2 issues or concerns. However, parents should first consider exhausting assistance at Steps 1-2 before contacting the Ombudsman.

The Ombudsman assists in exploring options and empowers parents and guardians to advocate for their students' education, themselves, and for a positive climate conducive to teaching and learning.

The Ombudsman also facilitates conversations and/or meetings to resolve issues as appropriate.

Note: The Ombudsman does not intervene when the parties are involved in legal or administrative proceedings, mandate or alter policies, make binding decisions, or serve as the appeal process.

Step 3:
District Ombudsman
Basil Harris
Basil.Harris@RichlandOne.org
(803) 231-7612

Step 4

Step 5

Step 6

Medical Concerns

Administrating Medication
Food Allergies
Policy

Step 1

Step 2

Step 3

Step 4

The District Ombudsman may be contacted for any Step 2 or Step 3 issues or concerns. However, parents should first consider exhausting assistance at Steps 1-3 before contacting the Ombudsman.

The Ombudsman assists in exploring options and empowers parents and guardians to advocate for their students' education, themselves, and for a positive climate conducive to teaching and learning.

The Ombudsman also facilitates conversations and/or meetings to resolve issues as appropriate.

Note: The Ombudsman does not intervene when the parties are involved in legal or administrative proceedings, mandate or alter policies, make binding decisions, or serve as the appeal process.

Step 4:
District Ombudsman
Basil Harris
Basil.Harris@RichlandOne.org
(803) 231-7612

Step 5

Step 6

Step 7

Special Populations

Special Services
- IEP - Individualized Education Program
- IDEA Evaluation
- Section 504 Plan

Step 1

Step 2

Step 3

Step 4

The District Ombudsman may be contacted for any Step 2 or Step 3 issues or concerns. However, parents should first consider exhausting assistance at Steps 1-3 before contacting the Ombudsman.

The Ombudsman assists in exploring options and empowers parents and guardians to advocate for their students' education, themselves, and for a positive climate conducive to teaching and learning.

The Ombudsman also facilitates conversations and/or meetings to resolve issues as appropriate.

Note: The Ombudsman does not intervene when the parties are involved in legal or administrative proceedings, mandate or alter policies, make binding decisions, or serve as the appeal process.

Step 4:
District Ombudsman
Basil Harris
Basil.Harris@RichlandOne.org
(803) 231-7612

Step 5

Step 6

Step 7

Student Discipline/Hearing Office

Suspensions (*)
Expulsions
Appeals (*)
Admissions
Readmissions

Step 1

Step 2

Step 3

The District Ombudsman may be contacted for any Step 1 or Step 2 issues or concerns. However, parents should first consider exhausting assistance at Steps 1-2 before contacting the Ombudsman.

The Ombudsman assists in exploring options and empowers parents and guardians to advocate for their students' education, themselves, and for a positive climate conducive to teaching and learning.

The Ombudsman also facilitates conversations and/or meetings to resolve issues as appropriate.

Note: The Ombudsman does not intervene when the parties are involved in legal or administrative proceedings, mandate or alter policies, make binding decisions, or serve as the appeal process.

Step 3:
District Ombudsman
Basil Harris
Basil.Harris@RichlandOne.org
(803) 231-7612

Step 4

Step 5

Step 6

Student Nutrition

Breakfast/Lunch
Prices
Allergies, Etc.

Step 1

Step 2

Step 3

Step 4

The District Ombudsman may be contacted for any Step 2 or Step 3 issues or concerns. However, parents should first consider exhausting assistance at Steps 1-3 before contacting the Ombudsman.

The Ombudsman assists in exploring options and empowers parents and guardians to advocate for their students' education, themselves, and for a positive climate conducive to teaching and learning.

The Ombudsman also facilitates conversations and/or meetings to resolve issues as appropriate.

Note: The Ombudsman does not intervene when the parties are involved in legal or administrative proceedings, mandate or alter policies, make binding decisions, or serve as the appeal process.

Step 4:
District Ombudsman
Basil Harris
Basil.Harris@RichlandOne.org
(803) 231-7612

Step 5

Step 6

Step 7

Student Registration

Step 1

Step 2

Step 3

Step 4

The District Ombudsman may be contacted for any Level 2 or Level 3 issues or concerns. However, parents should first consider exhausting assistance at Levels 1-3 before contacting the Ombudsman.

The Ombudsman assists in exploring options and empowers parents and guardians to advocate for their students' education, themselves, and for a positive climate conducive to teaching and learning.

The Ombudsman also facilitates conversations and/or meetings to resolve issues as appropriate.

Note: The Ombudsman does not intervene when the parties are involved in legal or administrative proceedings, mandate or alter policies, make binding decisions, or serve as the appeal process.

Step 4:
District Ombudsman
Basil Harris
Basil.Harris@RichlandOne.org
(803) 231-7612

Step 5

Step 6

Step 7

Student Transportation

Bus Route
Pickup/Drop Off Times & Locations
Safety

Step 1

Step 2

Step 3

Contact the Executive Director of Schools and or the applicable District Level Office for issues not resolved at Step 2.

Step 3:
Area Transportation Coordinator
Latroy Gleaton (North Main)
Latroy.Gleaton@RichlandOne.org
(803) 691-5590

Leonard Brailsford (Lower Richland)
Leonard.Brailsford@RichlandOne.org
(803) 695-5499

District Transportation Coordinator
Eric Eaddy
Eric.Eaddy@RichlandOne.org
(803) 231-7005

District Transportation Director
Rick Grisham
Rick.Grisham@RichlandOne.org
(803) 231-7002

Step 4

The District Ombudsman may be contacted for any Step 2 or Step 3 issues or concerns. However, parents should first consider exhausting assistance at Steps 1-3 before contacting the Ombudsman.

The Ombudsman assists in exploring options and empowers parents and guardians to advocate for their students' education, themselves, and for a positive climate conducive to teaching and learning.

The Ombudsman also facilitates conversations and/or meetings to resolve issues as appropriate.

Note: The Ombudsman does not intervene when the parties are involved in legal or administrative proceedings, mandate or alter policies, make binding decisions, or serve as the appeal process.

Step 4:
District Ombudsman
Basil Harris
Basil.Harris@RichlandOne.org
(803) 231-7612

Step 5

Step 6

Step 7

Technology

Laptops
Internet User Policy
Maintenance Responsibility

The Ombudsman also facilitates conversations and/or meetings to resolve issues as appropriate.

Note: The Ombudsman does not intervene when the parties are involved in legal or administrative proceedings, mandate or alter policies, make binding decisions, or serve as the appeal process.

Step 4:
District Ombudsman
Basil Harris
Basil.Harris@RichlandOne.org
(803) 231-7612