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Richland County School District One aims to create an environment where all students, their families, and community members feel heard. We recognize that situations may arise where parents and community members have questions or concerns. We strongly believe that all concerns are best addressed through open communication and should be discussed by first talking with your child. This guide outlines the chain of communication for addressing concerns in the most efficient and effective manner.

If, after speaking with the involved staff member, the issue has not been resolved, the individual may bring the concern to their immediate supervisor. The chart below will help determine who should be contacted next, when, and if further discussion is warranted. It should be noted that if the concern involves the ethical behavior of a staff member or an individual’s safety is compromised, the concern can be initially directed to the employee’s immediate supervisor.