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InfoSnap Registration
Registration forms linked below are for students who will be new to the district for the 2016-17 school year (i.e. Pre-K, Kindergarten or students transferring from an out-of-district school).
English: https://secure.infosnap.com/family/gosnap.aspx?action=8409&culture=enSpanish: https://secure.infosnap.com/family/gosnap.aspx?action=8409&culture=es
NOTE: If your student is currently enrolled in a Richland One school and will be returning to a Richland One school for the 2016-17 school year (including students who are moving from elementary to middle school or middle to high school), do not complete this form. You will complete an enrollment verification form through PowerSchool in May 2016.
Who to contact for help with InfoSnap:
For questions about the content of the forms or information collected, please contact the Registrar’s Office at (803) 231-6944.Please note: If your address is not recognized (i.e. you are advised to register with “No Zoned School Identified”), the Registrar will send you an email with your assigned school.
If you have a technical issue with the form (i.e. you are not able to “Submit”), please contact InfoSnap Customer Service using one of the 3 options below:Click “Contact Us” (link can be found at the bottom of each page of the form) to open the Zendesk Help Center where you can search for information related to your issue. To contact the Support Team directly, you can click the “Chat” icon on the bottom right of the screen to chat live with the Support Team or click “Submit a request” (in the upper right corner of the screen). on the Help button on the left side of the form to chat with the Customer Service team.
Call the toll free Support Line at (866) 752-6850.
Send an email about your issue to support@infosnap.com.
If you need to change information on the form after you have submitted: Please contact the school directly to speak with the Database Specialist or Registrar.