Registration Portal FAQs

All Grades:

The following documents are required for registration and can be uploaded to the online application:

• Two (2) address verification documents.
  • Documents must list the name(s) of the Parent or Legal Guardian.
    • If residing in another family's home, the parent must complete the Shared Housing Proof of Residence
  • You must supply ALL the pages of the documents.
  • The documents must be current/unexpired. 
    • 1. Rental/Homeowner confirmation 
      • lease/rental agreement
      • mortgage bill/statement
      • Property Tax Bill or Receipt
      • Deed
    • 2. Utility Bill (documents must be dated no more than 30 days before the date your application is submitted:)
      • Electric
      • Gas
      • Water/Sewage
      • Phone Bill (Landline)
      • Cable/Satellite
      • Renters/Homeowner's Insurance
• Last Report Card/Transcript
  • 6th-12th grade: Failure to provide a copy of your child's transcript may delay enrollment
• Withdrawal Form from Previous School
• SC Immunization Record
  • Immunization records from another state must be transferred to a SC immunization certificate by a medical provider or by visiting an DHEC office.
• Birth Certificate or other documentation to verify a birth record
• Parent's state or government issued photo ID, passport, or visa

If you are unable to, or have issues, uploading your documents, continue completing the application. Once submitted, you can take documents in-person to your child's school for upload.

Student Information
(Name, DOB, Demographic information, Primary Contact Phone Number and Address, etc.)

Parent/Legal Guardian Information

Emergency Contacts (up to five)

Health provider information (Doctor, Dentist, Medicaid number if applicable)

Transportation (Bus Eligibility and Method of Transportation)

Parent/Legal Guardian Agreements (FERPA, Digital Learning Environment Consent, Richland Library Card Initiative, The COMET Ridership form, Home Language Survey)

Electronic Signature acknowledging all information is correct

Rising 1st - 12th Grade

New Student Registration for the upcoming school year opens for rising 1st through 12th grade students beginning in June of each year.

Rising Pre-K & Kindergarten

New Student Registration for rising Pre-K and K students always begins in January of each year.  The birthday deadline for each grade is as follows:

• Pre-K 3: 3rd birthday on or before September 1st
• Pre-k 4: 4th birthday on or before September 1st
• Kindergarten: 5th birthday on or before September 1st

Enrollment in a Pre-K program is voluntary and space is limited. The registration process also requires additional steps for enrollment. Please visit the Richland One Office of School Readiness and Prekindergarten Programs webpage for more information on the Pre-K application process.

www.richlandone.org/RegistrationPortal

Yes! Once you have completed the first form, you will be given the option (on the Confirmation page) to start another registration form. Selected family information will prepopulate the form for your additional children. This means that once you enter your name, address, emergency contacts, etc., for one child, it will link to your next child’s form without having to re-enter the data. You will still be required to provide information that is specific for each child.

To access the registration form, the parent/guardian must create an account to be associated with the student’s form. An email address is recommended, as it will ensure that you receive a confirmation email after the form has been completed. Several online companies allow you to sign up for a free email account. If you would like to set up an email account and need help, every school has a Technology Learning Coach (TLC) who can help you.

Alternatively, a cell phone number may be used to create the account.

If you do not have access to the Internet at home, local library, or other location, your child’s school can provide access to a school computer to register online.

Students who are moving from a Richland One elementary school to a Richland One middle school, or from a Richland One middle school to a Richland One high school, are considered  returning students. Returning students will participate in “Returning Student Yearly Registration” online through PowerSchool Enrollment.

Please contact your child’s school if you do not have access to the PowerSchool Enrollment.

Fees will not be collected through the online registration form. Fees need to be paid directly to the school.

If you need to stop before you have completed the registration form, click on the “Save and Logout” button at the top right of the screen. Your information will be saved in your account for the next time you return and login.

Check to make sure that your address is entered completely and accurately. If your address is correct and it still does not find your school zone, please continue completing the form and submit. It is not required to have a zoned school to submit your form.

If you are not sure which school you're zoned for, view school zone information using the Richland One Zone Locator.

On each page of the online registration form, there is a Help button in the top right corner, which will open the PowerSchool Community Product Support page for registration. From here, you can search for information related to your issue or click “Contact Support” at the top of the page and find the link to Contact PowerSchool Enrollment Technical Support. If you scroll to the bottom of this page, you can click the button to “Launch Chat Support” to connect with a Live Assist representative. Alternately, you can call the Support Line toll free at 1-866-752-6850.

For further assistance with the forms you are completing, contact your child’s school.

Once you have submitted the form, you will no longer be able to edit your student’s information. Please contact your child’s school for assistance.

Once you have finished entering your child’s information, click Submit. This will send all of the information you’ve entered to the school. If you cannot click on this button, you will need to make sure that you have answered all REQUIRED questions. Required questions that are missing a response will be marked in red on the Confirm and Submit page. If this fails call the Support Line at 1-866-752-6850.

Once you have successfully submitted the application, you will receive a confirmation email. You may then contact your child's school to finalize enrollment.