How to Resolve a Problem at School

If a problem arises with your child at school, your first step should be to discuss it with the person involved, usually the teacher, assistant principal, principal or other staff member. You may need further information to understand why an action was taken.

If you disagree with the person’s decision and cannot resolve the issue, you should take the problem to the next higher person. If the principal cannot resolve the situation to your satisfaction, you can talk to the executive director for the area involved, followed by the senior associate for instructional services.

If the problem still is not resolved, you may contact the parent ombudsman. If the matter is not handled to your satisfaction by her, you then may contact the superintendent.

Although it is bound as a separate publication, the Discipline Code, provided every student, has been adopted by the school board as part of the policy manual.

Most local school rules are published in student handbooks. Some are contained in handouts from teachers or are simply told to students by their teachers.

Note, however, that school officials have the authority to make decisions which involve the use of professional judgment, such as grading or promotion. While you may disagree with such decisions, these are not normally reversed, unless the official acted arbitrarily or with malice toward a student.

If you object to a book or other school materials…

There are board policies outlining procedures to be followed. Policy KNBA covers instructional materials, and Policy IFBD covers library materials. Copies of the school board policy manual are located in all schools, the district office and the main branch of the public library.

Theft of or damage to student property

The district is not responsible for damage to or theft or loss of student property, including automobiles.